Booking Policies

In the event you need to cancel your appointment, please be sure to give us 24 hour notice. This allows other guests to book during this time slot. In the event a guest does not provide proper notice a 50% cancellation fee will be charged. Any 'no show' appointments will be subject to 100% of the scheduled service charge.

Privacy Policy

Duncan Edward requests that clients please give a 24 hour notice if they need to cancel or reschedule an appointment. In the event a client does not provide proper notice, a 50 percent cancellation fee will be charged. This is due to loss of commission for our stylists. No-shows will be charged 100 percent no-show fee.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.

Other Policies

Any issues with online booking please call 608-662-9010 or