Booking Policies

Respectfully, we have a 48 hour cancellation policy. You will be charged the full price of your appointment if you fail to cancel within 48 hours. Although we send reminders of your upcoming appointment, you are fully responsible for changing or cancelling within 48 hours.



Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.


Other Policies

CapelloDowntown.com (716) 852-5600