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If you have forgotten your username and/or password, please choose one of the options below.

LOOKUP BY EMAIL ADDRESS

LOOKUP BY USERNAME

-If you are having an issue logging in using Microsoft Internet Explorer, try following the steps below:

1. In your browser, click “internet options,” then click the tab labeled “privacy.” Next, slide the tab down to “allow all cookies” and click “ok.” By default, Internet Explorer blocks all incoming cookies, which may be causing a login issue. All other browsers such as Firefox, Safari, Google Chrome, etc. should allow cookies by default.

AND

2. In your browser, click “internet options,” then click the tab labeled “privacy.” Next, click the button labeled “sites.” In the address field, type in mycloud.prosoinc.com followed by the “allow” button and click "ok"

3. If the steps above do not solve your issue, please email onlineservices@prosolutionssoftware.com

Thanks!

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