Booking Policies

We require 24 hours notice to cancel or reschedule without charge. Any changes or cancellations made within the 24-hour window are subject to a full charge of the service.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.

Other Policies

Gift certificates are non-refundable. All items in our store, with the exception of La Bella Donna makeup and brushes, may be refunded or exchanged if unused and in it's original, undamaged packaging. Items must be returned within 30 days of purchase and with an original receipt. For online order returns, shipping charges will not be refunded. When returning an online purchase, it is your responsibility to pay and arrange for shipping the product back to us.